EMEA AI Enabled Services Director

Zendesk seeks a Senior Director to lead Professional Services across EMEA. You will own the regional services business and guide a team responsible for shaping, selling, and delivering high-value customer engagements.

You will evolve our services model toward AI-enabled, outcome-driven engagements. You will partner with Sales, Product Management, Engineering, Finance, Customer Success, and global Professional Services leaders to ensure scalable, high-quality delivery and measurable value