Electronic Gaming Host

Posted 1 day 2 hours ago by The Rank Group

Permanent
Not Specified
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
Job Description

Grosvenor Casinos is a leading UK casino group.

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, as you'll be the welcoming face of our electronic gaming floor.

Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.

You'll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills & Experience Needed:

  • An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
  • Experience of working successfully in a hospitality role.
  • A positive attitude, great customer service and social skills.
  • A willingness to be a team player, ensuring high customer service standards are delivered.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

Why Join Us?
  • Rewards that keep the excitement going-From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
  • A strong start that sets you up to win-Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
  • Work with energy and variety-No two days are the same. You'll help shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
  • High standards, achieved together-We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
  • Room to grow and move forward-Whether you're starting out or ready for your next step, we'll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.