Electrical Supervisor

We have an exciting opportunity for an Electrical Supervisor to join the Norwich City Service Limited (NCSL) team. If you are a qualified electrician, experienced supervisor, and a problem solver, we would love to hear from you.

Norwich City services is a trusted provider of maintenance and repair services across the social housing and commercial area, providing repairs to domestic, commercial, and historical heritage buildings whilst working with our key stakeholders to deliver safe, high quality electrical services.

Overview

The role involves leading the delivery of electrical maintenance and upgrade projects for domestic properties, ensuring full compliance with safety legislation and quality standards. It requires active participation in a high-performing team, promoting collaborative culture, excellence in design, and continuous service improvement. The post-holder will supervise and develop staff, contribute to recruitment, training and performance reviews, and support operational and financial targets through effective monitoring and reporting. Responsibilities also include maintaining regulatory accreditation (such as NICEIC), supporting energy efficiency initiatives, coordinating health and safety risk assessments, and fostering strong relationships with stakeholders. Upholding confidentiality, promoting equality, and covering broader operational duties when needed are key, alongside a commitment to the core values of NCSL and its partnership with Norwich City Council.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Tuesday 16th September 2025 - please note this vacancy may close earlier if a high number of applications have been received. Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Responsibilities

• Lead the delivery of electrical maintenance and upgrade projects for domestic properties, ensuring compliance with safety legislation and quality standards.
• Supervise and develop staff, contribute to recruitment, training and performance reviews.
• Support operational and financial targets through effective monitoring and reporting.
• Maintain regulatory accreditation (such as NICEIC) and support energy efficiency initiatives.
• Coordinate health and safety risk assessments and foster strong relationships with stakeholders.
• Uphold confidentiality, promote equality, and cover broader operational duties when needed.
• Adhere to NCSL core values and maintain partnership with Norwich City Council.

Qualifications

• A qualified electrical professional with substantial experience in supervising domestic electrical works and managing teams to high standards.
• City & Guilds certifications including the 18th Edition and Test & Inspection qualifications (or equivalents).
• Strong knowledge of Health and Safety regulations.
• Ability to work independently in challenging environments (at height or in confined spaces) and to interpret electrical schematics.
• Strong analytical, decision-making, and report-writing skills; well-organised, adaptable and collaborative with good communication and willingness to travel across East Anglia.

Benefits

• Living Wage Employer
• Cycle to Work Scheme
• Supportive and inclusive environment and culture
• Employee Assistance Support and Occupational Health
• Commitment to learning and development
• 27 days annual leave? - note: original indicated 23 days rising to 25; retained as provided originally: 23 days annual leave, rising to 24 days after 3 years and 25 days after 5 years, plus 8 bank holidays.

About the Company

Responsible for key operational delivery and maintenance of Norwich City's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer. We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.