Electrical Supervisor

About The Role

Are you an enthusiastic and talented Electrical Supervisor? Do you want to join a dynamic and growing team? If so, we really want to hear from you.

As a Supervisor for our Electrical team, you will be responsible for managing the day to day operations and ensuring the delivery of a high-quality fault rectification, maintenance and home improvement service. This includes electrical response repairs, voids, installations, electrical testing and complaints.

You will work collaboratively within and across the business and be the first point of contact for electrical related queries for our customers. You will also manage third party suppliers and contractors to deliver the outcomes for our customers. You will deliver end to end people management - ensuring we have the right people, in the right place, doing the right job, to ensure that we exceed our customers' expectations every day.

This role is field based across Exeter and the surrounding area and is being offered on a full time, permanent basis, working 40 hours per week.

For further information about this opportunity, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

About The Candidate

To be successful in your application for the role of Electrical Supervisor, you will have the essential skills and experience for a level 2 role (please see candidate information pack) and the following role specific skills and experience:

• Post qualification experience (industry standard).
• Experience of working in a supervisory capacity.
• Experience of managing teams in a domestic environment.
• Management of external contractors.
• Experience of working in customers' homes.
• Proven experience analysing and diagnosing complex problems and implementing effective solutions.
• Working knowledge of health and safety legislation.
• Proven ability to effectively recruit, manage and develop colleagues.
• Understanding of KPIs.
• Good level of computer literacy - able to extract and interrogate data from computer systems.
• Full, manual, UK Driving Licence.

Qualifications: Essential:

• Core apprenticeship 2360 parts 1 & 2 or equivalent (NVQ 3, City and Guilds).
• Test and Inspect (2391 or equivalent).
• AM2 (Achievement Measurement Test).
• 18th Edition(BS7671 Electrical Wiring Regulations).

Desirable:

• EV - Electrical Vehicle Charging Points (obtained within the last 5 years).
• PV - Photovoltaic (obtained within the last 5 years).
• EESS - Electrical Energy Storage Systems (obtained within the last 5 years).
• Micro Wind Turbines.
• CIH Level 3 in Housing Maintenance and Asset Management.

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

About The Company

Our Reward and Benefits:

• Company Van: Includes a fuel card for work-related travel.
• Full Kit: Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave: S tart with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.