Ecommerce Success Advisor - Retention & Upsell Champion

A dynamic ecommerce company in Manchester is seeking an Ecommerce Advisor to join their customer services team. The applicant will resolve customer queries and provide personalized support across products and services. Candidates should be proactive, possess strong communication skills, and have a basic understanding of ecommerce principles. The role promises a rewarding experience in a fast-paced environment, alongside competitive salary and comprehensive benefits, including private medical insurance and enhanced parental leave.