eCommerce Executive - eRetailers

• Luxury Interior Design/Furniture Company Office Based - Accrington
• Manage online customers with trading terms and commercials

About Our Client

My client are an outstanding business within Interior Design/Furniture, with a focus on innovation and excellence. They are committed to delivering quality products and services while fostering a supportive working environment.

Job Description

• Account Management: Build and nurture long term relationships with a portfolio of online retail customers - primarily independents and interior designers with online storefronts.
• Upholding Standards: Monitor and address breaches of trading terms, marketing guidelines, brand representation, and online presentation.
• Setting Expectations: Clearly communicate the standards and criteria required to retail Company's products online.
• Guidance & Support: Provide coaching, advice, and structured feedback to customers - we carefully assess each partner to ensure brand compatibility.
• Commercial Development: Work with customers to further grow their accounts while maintaining premium brand positioning.
• Data & Insights: Analyse sales and performance data to inform decisions, identify opportunities, and strengthen trading relationships.
• Negotiation: Apply strong negotiation skills to uphold commercial and brand requirements.
• Cross Functional Collaboration: Work closely with the Sales Director, to whom this role reports, as well as colleagues managing regional accounts.
• Your remit will cross ALL customers who want to retail online!

The Successful Applicant

• Strong B2B account management experience, ideally with an e commerce element.
• Excellent communication and negotiation skills.
• High commercial awareness and an ability to uphold premium brand standards.
• Passion for interiors - interior design background is highly desirable, but a strong personal interest is equally valued.
• Confident analysing data to support decision-making.
• Someone who builds trusted, long term customer relationships and enjoys a consultative approach.

What's on Offer

• £33,000 Basic
• Office Based, Accrington
• Opportunities for professional growth within the retail industry.
• Be part of a supportive and innovative team in Accrington.

If you are ready to take the next step in your career as a Business Development Exec - eCommerce, we encourage you to apply today!

2 Stage Interview Process
1st Teams
2nd F2F