Early Intervention & Sustainment Officer

Early Intervention and Sustainment Officer needed to work around Exeter Paying £17.85 per hr ref Full time hours on a temporarybasis

• Key Responsibilities Early Identification and Prevention
  • Identify individuals and households at risk of homelessness through data analysis, referrals and partnership working.
  • Engage with residents at the earliest opportunity to prevent homelessness and avoid crisis situations.
  • Target applicants on housing registers and those living in insecure accommodation arrangements.
  • Deliver creative and tailored interventions that support people to remain in their current accommodation wherever possible.
  Housing Advice and Tenancy Sustainment
  • Provide specialist housing advice, guidance and tenancy sustainment support.
  • Assist residents in exploring realistic housing options, including private rented accommodation and supported housing.
  • Support landlords and tenants to sustain tenancies through mediation, negotiation and problem-solving.
  • Act as a first point of contact for tenancy issues and accommodation breakdown risks.
  Partnership and Multi-Agency Working
  • Develop effective partnerships with statutory, voluntary and community organisations.
  • Work closely with Children's Services, Adult Social Care, Health Services, support providers and court-based teams.
  • Participate in multi-agency meetings and coordinate preventative interventions.
  • Promote agreed referral pathways and support agencies in identifying households at risk.
  Safeguarding and Customer Support
  • Deliver services using trauma-informed and psychologically informed approaches.
  • Recognise and respond appropriately to safeguarding concerns.
  • Support vulnerable individuals experiencing instability due to relationship breakdown, affordability issues, overcrowding or informal living arrangements.
  • Maintain a high standard of customer care and professional conduct.
  Case Management and Performance
  • Maintain accurate and up-to-date case records and management information.
  • Monitor outcomes and contribute to service performance improvements.
  • Manage a varied workload effectively and meet service targets and deadlines.
  • Respond to complaints and enquiries in accordance with corporate procedure

Essential Employment is an Equal Opportunities Employer.

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