E2E Service Architect: Telecoms & OSS/BSS Strategy

Capgemini UK is seeking an experienced E2E Service Architect to design, govern and optimize end-to-end service architecture for a large-scale, satellite-based cellular broadband network. The role shapes the operating model across NOC, SOC, Service Desk and OSS, guiding multi-vendor integration and rich governance.

You will lead architectural decisions, tooling/automation strategy, and stakeholder management, leveraging ServiceNow, TMF Open APIs, AIOps concepts, and GDPR/NIS2 awareness.