E-billing Coordinator

Ambition is delighted to be partnered with an exceptional global law firm in their search for an E-billing Coordinator to join their London office. This is a great opportunity for an experienced E-biller who is looking for a new role at an impressive law firm.

What you'll be doing

• Analysing client e-billing requirements and supporting end-to-end implementation for new and existing mandates
• Arranging and attending client meetings to address e-billing needs, resolve issues and identify process improvements
• Ensuring invoices are raised accurately and submitted within agreed SLAs to support timely client payment
• Drafting and reviewing detailed bill breakdowns for partner approval, and processing bills including write-offs, transfers, cancellations and reissues
• Submitting PDF and LEDES e-billing files via third-party intermediaries on behalf of a global office network
• Maintaining accurate data across multiple e-billing platforms and intermediary systems
• Loading and maintaining timekeeper data and billing rates across UK, US, EMEA and Asia offices
• Reconciling matters internally and through third-party e-billing systems
• Assisting with debtor management, including proactive follow-up on outstanding payments via email and telephone
• Providing first-line support to Business Finance Revenue teams, File Opening and the wider fee-earning community
• Supporting the development, enhancement and testing of billing systems and associated tools
• Assisting the Revenue Projects team with documenting processes and improving working practices

What we're looking for

• A minimum of 3 years' experience in a legal e-billing role
• Strong, hands on knowledge of third party e-billing intermediary platforms
• The ability to analyse and interpret revenue data with confidence
• Excellent client service skills and a professional, solutions focused approach
• Strong written and verbal communication skills, with the ability to liaise effectively at all levels
• The ability to manage competing priorities and consistently deliver to tight deadlines
• A proactive mindset, with the confidence to suggest process improvements constructively