Dynamics 365 BC Service Lead - Managed Services Excellence

Infinity Group is seeking a D365 Business Central Service Lead to manage our BC Managed Services team on client-site in Tunbridge Wells. You will ensure responsive, reliable service, own escalations, and drive value for customers by aligning technical delivery with commercial outcomes.

You will lead day-to-day performance, coach the team, and work with Service Delivery and Account Management to improve customer outcomes and confidence in Infinity.