Dynamic Duty Manager & Guest Experience Lead

A hotel chain in Aberdeen is seeking a Crew Leader (Duty Manager) for full-time work. This role involves overseeing reception operations and managing guest interactions to ensure excellent customer service. Candidates should have a minimum of 3 years' experience in the service sector, along with team management skills and proficiency in property management systems like Opera. Benefits include health plans, discounted room rates, and increased holiday entitlements.