Duty Manager Lead Guest Excellence at Luxury Hotel

The Marylebone Hotel in London is seeking a Duty Manager to coordinate, plan and execute activities that deliver Forbes-standard service to every guest. You will conduct daily Duty Management shifts and be the primary management point of contact for guests and staff, handling emergency procedures with calm and efficiency.

Experience with Opera Cloud is preferred but not required. This hands-on leadership role combines Guest Relations, Duty Management and exceptional service to maintain the