Duty Manager

Posted 36 minutes 41 seconds ago by Allscreens Nationwide Ltd

Permanent
Full Time
Hospitality & Tourism Jobs
Sussex, East Grinstead, United Kingdom, RH191
Job Description

"Better Careers for Everyone!"

£12.61 per hour - plus tronc and access to our stunning commission scheme!

As aDuty Managerat Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high.

You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day on support across both the floor and the kitchen.

More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.

How we work
  • Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
  • Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression.
  • Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
  • Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.

Restaurant Supervisor (Duty Manager) - Prezzo Italian

Our Person - We are looking for someone who:
  • Support the Assistant Manager and General Manager in running shifts.
  • Ensure the team is clear on their tasks and provide guidance where needed.
  • Lead by example, maintaining high service standards and teamwork.
  • Ensure guests feel welcome and looked after during their visit.
  • Step in to resolve minor guest issues and escalat where necessary.
  • Support the team in delivering an excellent dining experience.
  • Help train and develop new team members.
  • Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
  • Assist in managing stock levels and restaurant cleanliness.
  • Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
  • Work with management to maintain efficiency and compliance and highlight potential risk.
Experience We Value
  • Previous experience in a supervisory or team leader role, ideally in hospitality.
  • A positive attitude and strong communication skills.
  • Comfortable working in a fast-paced environment.
  • Ability to support and guide a team. Understanding of health & safety and food safety basics.
  • Passion for great service and guest experience.
  • Willingness to learn and develop in a leadership role .
Prezzo Perks:What'sin it for you?
  • TRONCand Commission Schemes - earn more as you drive success!
  • 50% off food and drink at Prezzo, free meals on shift, andat least 25% discount for family and friends.
  • Your birthday off!
  • Employee Assistance Programme & GP appointment helpline.
  • Grow with us -Career development opportunities & internal progression pathways.