Duty Manager

Overview

Our Duty Managers are responsible for the day to day running of the centre, mentoring the instructor and reception team to create an atmosphere where customers can have fun, try climbing for the first time, and improve their fitness in an inclusive environment, underpinned by the highest standards of safety, customer service and positive team engagement.

Role details

As well as being responsible for the day to day running of the centre, each Duty Manager will have their own areas of responsibility to manage and develop with the support of the site and company Management team.

What we are looking for

• Warm, energetic personalities


• Lead Instructor experience


• RCI or CWI qualifications are desirable


• Weekend and evenings availability is essential.

Areas of responsibilities

• Coaching and Youth Programme Development


• Staff Development and Training


• Scheduling and Admin


• Social Media


• Retail/Cafe

If you have a passion and previous experience in any of the above areas of responsibility please detail this in your CV and cover letter.

We will provide training and development to ensure that you flourish in the role and grow with the company.

Offer to the Duty Managers

• Free climbing (of course)


• Competitive hourly wage


• Funded training and qualifications to achieve success


• Fun and supportive working environment


• Industry standard holidays and pension contributions


• Trade discounts on climbing equipment and clothing

We reserve the right to close the application process early if we receive sufficient applications.