Duty Manager - Tramore

Main purpose of the role:

Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

• Minimum 2 years€ experience in a management position;
  
• Good knowledge of Microsoft Office (Excel, Word);
  
• Experience balancing cash/tills;
  
• Highly driven with a strong work ethic;
  
• An understanding of how to achieve KPIs and targets;
  
• Commerciality and brand awareness;
  
• Passion for grocery retail;
  
• Thrive in a fast-paced working environment.
  

Main duties:

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative;
  
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
  
• Implement planograms correctly and ensure the correct range is in place in store;
  
• Merchandise and present the store to the highest standard;
  
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
  
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
  
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
  
• Manage employee performance, giving regular feedback, recognition and encouragement;
  
• Deal with all customer queries efficiently, professionally and consistent with store policy;
  
• Understand achieving margins in all departments;
  
• Engage with new initiatives and embrace new ways of working;
  

Centra is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders.