Director of Studies

Wall Street English is now looking for a Director of Studies to join our center in Badalona!

As Director of Studies you report to the Centre Director and assume overall responsibility for the delivery of service and educational experience for the Students in your Centre. In essence, you are the ambassador and leader of educational excellence in your Center.

Essential duties and responsibilities:

• Lead the Service team and ensure they deliver a premium educational experience to Students
• Create an environment where students and alumni are inspired and motivated to engage with English in-center, online and in real-life
• Manage day-to-day Service and guarantee smooth operations
• Ensure that Standard Operating Procedure is followed at all times to ensure consistency in terms of global brand
• Teach according to the needs of the center, and lead by example to ensure quality
• Partner with the Center Director to create a strong partnership between the Service Team and Sales Team, to ensure a premium Student educational experience and achievement of internal sales targets
• Work with Human Resources to ensure people development strategies to support continuous development, retention and premium results are in place
• Promote the Wall Street English method encouraging staff and Students to trust it and use it effectively
• Recruit, train and develop Service staff
• Conduct effective meetings with Service and Sales staff according to Standard Operating Procedure
• Ensure optimum number of staffing and schedule staff according to Student needs
• Guarantee internal sales through successful application of the Client Fidelity Program working with the Center Director
• Provide timely and accurate reports to Centre Director and National Service Manager

Technical skills and Qualifications:

Native or bilingual speaker of English

University degree

• TEFL

With Wall Street English you will go further.

We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Built to be the best, by the best, our highly-qualified teachers, personal coaches, immersive classes and proven method mean guaranteed results.

Founded in 1972, Wall Street English is one of the leading global English language education companies. We've taught more than 3 million students in more than 29 countries around the world. Now our premium learning offer is available online, in-person or a mix of both. With Wall Street English you will go further.

Take a look at what some of our employees say about working with us: