Director of Revenue Operations

Pinewood.AI is looking for a Director of Revenue Operations to build the systems, processes, data and operating rhythm that will support the next stage of our global commercial growth, serving automotive retailers and OEMs across international markets.

Working closely with the Chief Revenue Officer and senior leadership team, you'll bring greater structure, visibility and consistency to how we plan territories, manage pipeline, forecast revenue, use CRM and execute our go-to-market strategy across international markets.

This is a highly analytical and hands-on role. You'll turn complex commercial data into clear insight, improve forecasting accuracy, automate manual processes, optimise sales productivity and help establish a scalable, high-performance commercial operating model.

You'll work across Sales, Marketing, Finance, Product and regional leadership teams, ensuring our revenue organisation has the right data, processes and tools to make better decisions and focus on the highest-value opportunities.

This role would suit someone who combines strong commercial judgement with deep analytical capability and operational discipline. You'll be equally comfortable presenting to senior leadership, challenging assumptions and getting into the detail of CRM, pipeline and performance data.

Revenue Strategy & Planning

• Partner with the CRO to develop and execute the global revenue operating strategy.
• Build scalable operating models to support international growth.
• Lead annual planning across territories, quotas, capacity and organisational design.
• Develop commercial KPIs aligned to company objectives.

Sales Operations

• Lead territory design and account segmentation.
• Manage quota allocation and sales capacity planning.
• Design and administer sales compensation plans.
• Design and continually improve sales processes.
• Manage pipeline governance and opportunity management.
• Improve sales productivity through automation and AI.
• Improve sales cycle efficiency and conversion rates.

Forecasting & Revenue Intelligence

• Own the global forecasting methodology.
• Deliver accurate weekly, monthly and quarterly forecasts.
• Develop predictive forecasting models.
• Create executive dashboards for Board and leadership reporting.
• Identify revenue risks and opportunities early.
• Analyse pipeline health, conversion and velocity.

CRM & Commercial Systems

• Lead CRM strategy, governance and adoption.
• Ensure high-quality customer and pipeline data.
• Identify opportunities to automate workflows.
• Evaluate and implement AI-enabled commercial tools.
• Partner with IT and Product on integrations.

Analytics & Business Insights

• Build commercial analytics across pipeline, win/loss and sales productivity.
• Analyse marketing attribution, customer acquisition cost and lifetime value.
• Track churn, expansion, ARR and revenue performance.
• Create executive KPI dashboards.
• Turn insight into clear actions that improve commercial performance.

AI & Process Automation

• Identify manual activities suitable for automation.
• Deploy AI to improve sales productivity.
• Automate reporting and insight generation.