Director of LGBTQ Teen Services

Position

Director of LGBTQ+ Youth Services

We seek a passionate and experienced leader to oversee the LGBTQ+ Youth Services program. The ideal candidate has a strong background in program development, community engagement, staff management, and advocacy for LGBTQ+ youth. The Director will ensure programs align with best practices, funding requirements, and emerging community needs while expanding the scale and impact of QCH's LGBTQ+ Youth Services.

Key Responsibilities Program Development & Operations

• Oversee daily operations of LGBTQ+ Youth Services, including staff supervision and direct support for program participants.
• Develop and implement training programs for students (K-12), DOE faculty, school staff, and community organizations on LGBTQ+ awareness, inclusivity, and anti-harassment/bullying.
• Provide support to school partners in implementing and enforcing DOE guidelines and best practices for supporting LGBTQ+ youth.
• Create and maintain systems for tracking program goals, progress, and compliance with policies, guidelines, and funding requirements.
• Ensure accurate record-keeping and data analysis to inform program priorities.
• Collaborate with internal QCH programs to integrate LGBTQ+ knowledge and services across initiatives.
• Represent QCH in external coalitions and networks to expand LGBTQ+ Youth Services.
• Coordinate participant involvement in annual events, such as the Trans Day of Remembrance and Queens Pride Parade.
• Respond to emergencies, conflict mediation, and crisis intervention as needed.
• Provide supervision, mentorship, and professional development for LGBTQ+ Youth Services staff.
• Lead relevant training for organizations within and outside of QCH to enhance capacity in supporting LGBTQ+ youth.

Strategic Partnerships & Advocacy

• Collaborate with QCH's Chief Strategy Officer and LGBTQ+ Older Adult Services on advocacy and policy initiatives.
• Build and maintain strategic partnerships with funders and stakeholders, including the NYC DOE, NYS DOH, local schools, and community-based organizations.
• Ensure timely communication with funders, staff, and stakeholders.

Budget & Compliance Management

• Oversee the LGBTQ+ Youth Services program budget, including monitoring expenses, processing payments, and maintaining financial compliance.

Qualifications

• Minimum of 5 years of management experience in youth development, schools, or community-based programs.
• Deep understanding of LGBTQ+ youth issues, gender identity, and transgender inclusion.
• Knowledge of behavioral health integration and LGBTQ+-affirming positive youth development practices.
• Experience providing sexual health education to youth/young adults preferred.
• Familiarity with trauma-informed practices and inclusive community-building in youth programs.
• Commitment to multicultural programming and working with diverse communities.
• Master's degree in Social Work, Counseling, Psychology, or a related field preferred (LMSW/LCSW candidates highly desirable).
• Knowledge of NYC DOE systems and Queens communities is a plus.
• Must pass NYS DOH Fingerprinting Screening, PETS Clearance, NYS Clearance Review Background Check, three reference checks, and a physical exam with updated TB test.

What We Offer

• Queens Community House provides a competitive salary commensurate with experience, along with a comprehensive benefits package, including:
• Medical, Dental, and Vision coverage
• Life Insurance
• Flexible Spending Accounts (FSA)
• Paid Family Leave
• 403(b) Retirement Plan
• Up to 27 days of annual leave (17 days in the first year) and 12 sick days
• Specified Federal Holidays off
• Professional development, training, and networking opportunities

Additionally, QCH supplements the New York State Paid Family Leave benefit to ensure employees receive full pay during approved leave.

Equal Employment Opportunity

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws.