Director of Learning and Talent Development

Director of Learning and Talent Development

Business Unit: The Peninsula London

Location: London

The Peninsula London is seeking to hire a personable Director of Learning and Talent Development who has strong experience opening luxury hotels and creating programmes that enable newly formed teams to succeed in dynamic, high-paced environments.

• An exceptional opportunity to join our high-profile flagship hotel in London
• The Peninsula Hotels espouses luxury service, dedication to our guests, and commitment to our colleagues.
• Join our award-winning group, working alongside a highly experienced team

Key accountabilities

• Develop and implement learning strategies aligned with organizational goals, ensuring colleagues acquire the necessary skills to meet the hotel's standards
• Design, deliver, oversee, and evaluate training programs, including onboarding, technical skills training, leadership development, and compliance training
• Collaborate with department heads and senior management to identify training needs, foster continuous learning, and promote cohesive talent development across the organization
• Communicate actively about learning initiatives and hotel updates to enhance knowledge sharing
• Prepare and manage the yearly learning and development budget, considering departmental training needs
• Monitor performance throughout the hotel and advise department heads on succession planning and ongoing team growth

General requirements

• Minimum 5 years of relevant practical experience in Learning and Development in a similar role, ideally within the luxury hotel or retail segment
• Experience in 5-star hotels or large-scale operations (highly desirable)
• Strong leadership skills, creative approach to work, adaptability, positive attitude, and a fun personality
• Exceptional personal presentation as this role will serve as a brand ambassador
• Proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint

We would be delighted to receive your CV and will liaise directly with suitable applicants.

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