Director of Customer Experience & Service

Vistry Group PLC is looking for a Head of Customer Service to lead the Customer Services Department in Greater London. This position involves ensuring excellent customer service delivery, managing defects, and handling customer complaints. Candidates should have significant experience in customer service, preferably in housebuilding, along with a solid understanding of NHBC standards. The role offers flexible working, competitive salary, annual bonus, and various benefits including private medical insurance and enhanced leave policies.