Director of Cluster Delivery & Performance

Posted 1 day 5 hours ago by Teleperformance

Permanent
Full Time
Other
Dublin, Ireland
Job Description

Teleperformance in Dublin seeks a Vice President of Delivery to oversee the performance of a cluster of contact centre sites with full P&L responsibility. You will drive productivity, service levels, and quality to meet client expectations while leading a multi-site team.

This senior role requires strategic thinking, strong communication, and visible leadership within the Operational Delivery team. Travel may be required as part of managing sites across the Dublin cluster.