Director of Business Relationships

Following the acquisition of Virgin Money, Nationwide is on a bold journey to build a credible, relationship led Business Bank, combining strong customer advocacy, deep sector and local knowledge, sustainable growth and disciplined risk management aligned to the benefits of being a modern mutual.

We are seeking an exceptional Director of Business Relationships to lead and evolve our relationship led banking model for SME and Mid Corporate customers. This is a high profile senior leadership role with end to end accountability for building and leading a national team of local Business Relationship Managers and includes specialist propositions spanning financial risk management and cash management solutions.

As a key member of the Business Banking Leadership Team, you will be part of a career-defining opportunity to bring the modern mutual model to UK business banking. You will define and execute the relationship banking strategy, shape the operating model, deepen long term customer partnerships and deliver strong risk adjusted returns across lending, deposits and fee income. Building and leading a large, geographically dispersed Relationship Management team, you will set the standard for customer outcomes, commercial performance, conduct and credit discipline.

Sitting at the heart of Nationwide's ambition to be a trusted, long term partner for growing UK businesses, you will work closely with Credit, Product, Operations and Digital colleagues, to shape how relationship banking is delivered. You will ensure propositions are differentiated, scalable and responsive to evolving customer needs, while maintaining robust governance and regulatory compliance.

We are looking for a senior commercial banking leader with deep experience of relationship led SME and Mid Corporate banking, strong credit and balance sheet acumen, and a proven track record of leading large teams through transformation and growth.

Just as important is a leadership style that reflects Nationwide's values: customer first, inclusive, collaborative and principled.