Director of AI Governance & AI-First Operations

Citi is seeking a Director, Operations AI Governance & AI-First Ways of Working to lead governance, prioritisation, and adoption of AI across Citi's global Operations function. This is a senior leadership role with end-to-end accountability for managing the Operations AI use case pipeline - ensuring that investment is aligned to strategic priorities, and that AI capabilities are adopted consistently.

This role blends strategic thinking with practical delivery to embed technology-driven change,