Director of AI Cloud Support & Customer Success

Crusoe is seeking a Director of Customer Support to scale our global support organization and drive Crusoe Cloud adoption. You will lead a high-performing team, partner with engineering, SRE, product, and operations to improve reliability and customer outcomes.

This role requires a strategic, hands-on leader with 8-10+ years in customer support/operations, experience in cloud or AI environments, and a track record of building scalable support programs for enterprise customers.