Director Material Controls Delivery

This is an important leadership role with the Group Corporate Controls Office (GCCO), which will lead delivery of various enhancements to the Group's control environment, including Provision 29 implementation and the longer-term strategic simplification agenda.

The role holder will need to manage a multi-locational team, including the GSCs and potentially external consultants, to oversee and drive the delivery of large-scale programmes of work to comply with regulatory and reporting requirements associated with the Group's material controls environment. The role holder is required to:

• Manage multiple senior stakeholders across Business units and Group Functions.
• Possess a high degree of holistic knowledge of the Bank's control environment.
• Promote desired behaviours, appropriate tone at the top and drive a positive risk culture.
• Cultivate a culture of high-quality delivery, challenge and continuous learning.

Responsibilities

• Driving the Group's Provision 29 delivery, including developing and executing a comprehensive roadmap and driving compliance with any other regulatory requirements as they evolve, whilst partnering with senior leadership to ensure high-quality delivery.
• Managing the successful delivery of clear programme outcomes in alignment with the Group Controls strategy and objectives, including oversight of resourcing and third-party engagement specific to Provision 29 or other material controls enhancement programmes.

• Accountable for Change Management and Communication by leading a Comms and Change sub-team responsible for delivering programme-level change management, driving culture change and delivering new enhancement initiatives.

• Act as the point of escalation to manage risks and issues in addition to partnering with senior leadership to execute delivery.
• Define clear goals and performance metrics for the team (e.g., KPIs) in alignment with the GCCO strategy and objectives, including being accountable for the performance of the team and providing regular feedback, coaching and guidance.
• Nurture strong internal and external networks to stay abreast of regulatory developments, trends and leading practices to continuously enhance GCCO's transformation excellence.
• Drive the adoption of HSBC standards and work in alignment with HSBC methodology at all times.
• Ensure any managed programmes are governed and delivered in accordance with HSBC Change Framework and Group standards policy and procedures.
• Leadership and management of a multilocational team and guiding them to drive effective regulatory compliance through disciplined timeline tracking, strong communication and high-quality delivery.
• Collaboration across the Controls Group, both within region and globally, with a culture of 'One Team'.
• Values diverse cultures and contributions, drives high standards of delivery in others.
• Strong leadership of teams through effective communication, performance management, development plans and reward/recognition practices - all evidenced by talent development, promotion and retention.
• Provide regular constructive feedback and coaching to individuals to improve their performance and support development and career progression.
• Promote a culture of continuous innovation, challenge the business on approach and apply knowledge of relevant latest developments across the regulatory landscape.

Requirements

• Results-oriented with a strong focus on achieving measurable outcomes.
• Ability to work under tight deadlines with multiple, important priorities.
• Proven track record of experience in a senior leadership role leading large-scale programmes in a complex organisation.
• Regulatory awareness to ensure timely compliance with the latest developments and managing execution roadmaps, including a deep understanding of the Group's control environment to evaluate potential impacts and a strong understanding of regulatory environment / standards (including Provision 29).
• Ability to effectively influence key stakeholders and establish credibility with senior management through constructive challenging and substantiating views with solid evidence / rationale.
• Excellent communication, presentation and interpersonal skills to work effectively across geographies and matrix reporting lines.
• Strong leadership and team management skills with experience working with globally dispersed teams and stakeholders.
• Extensive experience in complex regulatory delivery, coordinating across functions and businesses, and providing clear governance and performance reporting.
• History of working in a global role or role of similar complexity, with a verifiable track record.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.