Director, Human Resources

Overview

Trintech is an award-winning, AI-driven Fintech SaaS organisation seeking a Director, Human Resources - EMEA. This role is based in London and will serve as the senior HR leader for the region, partnering with EMEA business leaders, employees and global HR leadership to drive people initiatives that support business growth, organisational effectiveness, and an exceptional employee experience across Europe. The Director will align EMEA people priorities with Trintech's global people strategy while ensuring effective execution across a complex, multi country region.

Key Responsibilities

• Serve as the HR leader for the EMEA region, partnering with regional business leaders to align people strategies, programmes and resources with business priorities and organisational goals.
• Provide strategic and practical HR guidance to leaders and employees across EMEA on employee relations, performance management, investigations, terminations, workplace concerns and other sensitive people matters.
• Ensure HR practices, policies, processes and employment documentation comply with applicable UK, EU and local country employment laws, company policies and regulatory requirements across EMEA.
• Support the implementation and localisation of global HR programmes, policies, processes and initiatives to meet EMEA business, cultural and compliance requirements.
• Lead and support performance management, talent reviews, succession planning, employee development, engagement, onboarding, internal mobility and offboarding processes across the region.
• Partner with global HR Centres of Excellence and cross functional teams, including Talent Acquisition, Compensation, Benefits, Learning & Development, Payroll, HR Operations, Legal, Finance and regional leadership.
• Lead or support regional HR initiatives, process improvements, organisational changes, communication plans, integrations, expansions and change management activities across multiple countries.
• Use HR data, employee feedback, Workday reporting and business insights to identify risks, recommend solutions and improve employee experience, leadership effectiveness, compliance and business outcomes.
• Build manager capability across EMEA through coaching, guidance, policy interpretation and pragmatic support on people leadership practices.
• Monitor regional people risks and emerging employment trends, escalating issues and recommending solutions to global HR leadership as appropriate.
• Perform other duties as assigned based on regional, local or business needs.

Qualifications

• Bachelor's degree or equivalent in Human Resources, Business Administration, Psychology or a related field.
• 10+ years of progressive Human Resources experience, including senior HR business partner or HR leadership experience supporting a multi country region.
• Experience leading HR support for EMEA employee populations, including the United Kingdom and multiple European countries (e.g., Norway, Sweden, France, Germany).
• Demonstrated knowledge of UK employment law and practical experience managing employee relations, HR compliance and policy interpretation across multiple EMEA jurisdictions.
• Experience advising leaders on complex employee relations, investigations, performance management, organisational effectiveness, restructuring, workforce planning and change management matters.
• Workday experience highly preferred, including manager/employee transactions, HR data governance, reporting, workflow management and process optimisation.
• Experience supporting employees and leaders in a fast paced, global technology, SaaS, software or professional services environment preferred.
• Ability to build strong relationships and influence leaders and employees at all levels of the organisation across cultures, countries and time zones.
• Excellent communication, coaching, facilitation, problem solving and conflict resolution skills.
• Ability to manage multiple priorities, work independently and exercise sound judgement in a dynamic, matrixed global environment.
• Experience working with global HR teams and localising global HR programmes for regional implementation.
• High ethical standards and ability to maintain confidentiality.
• English fluency required; additional EMEA language capability preferred.
• CIPD professional membership/designation strongly preferred for the UK market, ideally Chartered Fellow of the CIPD (Chartered FCIPD); Chartered Member of the CIPD (Chartered MCIPD) or CIPD Level 7 Advanced qualification with relevant senior regional HR leadership experience acceptable.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability.