Director, Global Enablement

Multiplier Technologies is a global leader in HCM SaaS solutions, revolutionizing the way companies onboard, pay, and support their teams worldwide. As we scale rapidly across markets, we're building a culture of excellence, impact, and enablement. We believe in empowering our go-to-market teams to deliver extraordinary customer experiences-and that starts with world-class enablement.

We are seeking a dynamic and experienced Director, Global Enablement to lead the enablement strategy across our entire customer lifecycle-from first sales engagement through post-sale success and support. This is a senior leadership position responsible for architecting and driving a comprehensive, cohesive enablement strategy that supports high performance and operational excellence for our Sales, Implementation, Customer Success, and Support teams.

This role will oversee a global team of Enablement Managers, build and manage metrics to measure success, and ensure effective delivery of programs that drive adoption, capability, and consistency across all customer-facing functions.

Define and execute the global enablement strategy in alignment with company priorities and revenue goals.

Partner cross-functionally with Sales, Implementation, CS, Support, Product Marketing, and RevOps to identify skill gaps, tooling needs, and process improvements.

Own the end-to-end enablement roadmap across onboarding, continuous learning, product knowledge, and process excellence.

Team Management & Development

Lead, coach, and develop a high-performing team of Enablement Managers, ensuring consistent quality and global coverage.

Establish clear team KPIs and metrics for success, and guide the team in achieving and exceeding those targets.

Foster a culture of accountability, innovation, and data-driven decision-making within the enablement team.

Program Execution & Optimization

Oversee the design, execution, and optimization of enablement programs tailored to each stage of the customer journey.

Ensure content, tools, and training are scalable, impactful, and easily accessible across geographies.

Leverage feedback loops and analytics to continuously improve enablement initiatives and demonstrate business impact.

Stakeholder Engagement & Communication

Act as a strategic advisor to senior leaders in Sales, CS, Support, and Implementation.

Provide executive reporting and insights on enablement impact, readiness metrics, and areas of opportunity.

Champion a strong feedback loop between field teams and internal stakeholders such as Product and Marketing.

10+ years of experience in Sales/Revenue Enablement or related roles, including 5+ years in a leadership capacity.

Proven experience building global enablement strategies in a high-growth SaaS or tech environment.

Deep understanding of sales methodologies, customer success motions, onboarding best practices, and cross-functional execution.

Strong business acumen with the ability to translate strategy into scalable programs that drive measurable outcomes.

Exceptional leadership, coaching, and team development skills.

Outstanding communication, stakeholder management, and executive presence.

Be part of a mission-driven company that's transforming the global workforce.

Lead with purpose and shape the enablement strategy across every major revenue function.

Collaborate with some of the best minds in SaaS on a global scale.

Competitive compensation, flexible working arrangements, and the opportunity to make a real impact.

Multiplier Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.