Director, Europe Digital Product - London

Director, Europe Digital Product - London page is loaded Director, Europe Digital Product - Londonremote type: Remotelocations: GBR - London - 22 Carlisle Placetime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 9, 2026 (30+ days left to apply)job requisition id: JRThis Director, Digital Product role is responsible for driving digital growth across the company's European remittance business by creating, delivering, and managing a corridor-driven product roadmap. This leader owns the end-to-end digital experience for senders, including digital wallet capabilities, and is accountable for increasing transaction volume, revenue and customer lifetime value across priority corridors.This role requires deep understanding of European customer behaviors and the ability to translate corridor level insights into differentiated digital product experiences that drive repeat usage and long-term engagement. Role Responsibilities Own the European digital product roadmap with explicit accountability for corridor level growth and profitability. Define and scale digital wallet strategy as a core component of the Eurpoean product ecosystem, including embedded financial solutions to drive loyalty and deeper engagement. Prioritize features that increase frequency, retention, and lifetime value by corridor. Partner with regional business leaders to align go-to-market strategies to drive revenue, transactions and customer retention. Continuously assess corridor and wallet performance to dynamically adjust roadmap priorities. Drive wallet adoption, activation and repeat usage across Europe. Establish corridor-level and wallet specific KPIs to define product contribution to digital growth. Optimize digital funnels from customer registration/login to transaction. Lead cross-functional delivery of key initiatives. Localize and optimize the global platform capabilities to specifically serve the needs of the European customer. Serve as the primary EU product leader representing corridor and wallet priorities in global forums. Own the end-to-end digital customer experience, including wallet onboarding, and ensure the experiences meet market requirements for speed, reliability and ease. Partner with compliance and risk teams to ensure features comply with EU country level regulations. Ensure risk controls, fraud prevention and transaction monitoring are properly embedded into product design. Collaborate with operations to minimize customer support issues. Lead and develop a European focused product team responsible for regional product performance. Communicate progress, performance and trade-offs clearly to executive stakeholders. Role Requirements 12+ years of experience in consumer facing product strategy, development, and management. A background in payments preferred. Proven success scaling digital wallet solutions in Europe. Strong background in fintech, payments, remittances, or regulated financial services. Impeccable understanding of data and metrics, exercising high quality, data driven decisioning. Strong collaboration skills. Ability to build trust and negotiate with teams across different seniority levels and functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that engage our global customers. Experience building high performing teams. Proven success developing, coaching, and mentoring diverse talent, and serving as a role model across global cross functional teams. Excellent verbal, written and presentation skills. Job Posting End Date:03-09-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.