Director Correspondence Officer Full time HNM VIP Enquiries Preston, Lancashire

Salary £32,061 - £36,363 per annum 37 hours per week Permanent, Full time HNM VIP Enquiries Preston, Lancashire

The Director of Highways and Transport is responsible for ensuring that the County Council can exercise its functions, duties and powers under the Highways Act 1980 and the Traffic Management Act 2004.

Notably, in respect of Highways Network Management, Highways Operations and Design, and Public and Integrated Transport.

The Grade 7 Executive Director Correspondence Officer provides confidential, effective, and efficient support to the Director of Highways and Transport, ensuring all procedures and services are completed to a high standard. The role will be high-level correspondence management requiring the handling of sensitive and complex issues and effective communication with a wide range of stakeholders, including elected officials and senior leaders. There could be an expectation for the Executive Director Correspondence Officer to provide support to other Directors or assist in the Highways Enquiries team, covering annual leave and assisting the team with correspondence during busy periods when the volumes of enquiries, ensuring the objectives of the team are met and maintained on a daily basis. We are looking for someone with strong organisational skills and attention to detail, to help the Director communicate effectively with key stakeholders. This is a demanding, diverse, and busy post. Excellent communication skills are essential as there is an expectation to interact with internal and external 'customers' regularly as well as senior stakeholders.

• To act as a first point of contact dealing with highways correspondence for the Director and at times related telephone calls.
• Draft routine and complex correspondence to a high standard ensuring complete record keeping on the relevant systems when required.
• Understand the Executive Director's business, hierarchy of contacts, local protocols, and priorities.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

This position is term time only, please note the salary quoted is full time equivalent, the salary received will be paid on a pro-rata basis

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.

Job description and person specification