Digital Marketing - Agency Sales Manager - Dutch Speaker
Posted 7 days 14 hours ago by Accenture
Accenture has an exciting opportunity for a people-oriented Sales Manager to guide, mentor, develop and inspire an incredible team of multilingual Agency Account & Partner Managers within Pinterest's digital marketing environment. You will have the opportunity to drive measurable outcomes for our client Pinterest. Our client's ad solutions leverage our company's innovations and insights to find, attract, and engage intended audiences as they use our clients' cutting-edge social media platform. We are partnering with Pinterest to help businesses build brand awareness, increase product sales, and much more. This role involves coaching and developing a world class team that takes pride in creating delightful customer experiences through focused sales plays and account management in a fun and enriching work environment.
In addition to leading a team, this role will also be challenged with developing programs to scale Pinterest's operations, solve customer problems upstream, and grow the client's revenues by delivering a world class customer sales experience to millions of customers. As the successful candidate, our customers and your team are your top priorities. You will mentor and coach a team of Agency Account Managers to exceed customers' expectations. You will proactively identify sales opportunities and improve team workflows. Success in this position requires exceptional people coaching and account management skills; analytical problem solving; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping clients and customers achieve results through revenue.
Responsibilities- Manage a high performing team of Agency Account & Partner Managers focused on supporting and scaling existing agencies and their advertisers within the book.
- Manage KPIs, ensure deliverables are exceeded and revenue is achieved.
- Identify barriers to improve productivity and success.
- Develop, coach and manage your Agency team to ensure operational excellence.
- Identify top talent and hire in the interview process to build out and maintain a high level of performing Agency Account Managers & Partner Managers.
- Motivate and inspire the team in a goal and results oriented way by driving optimum individual and team performance to deliver against agreed KPIs and targets.
- Conduct weekly one to ones with team members to assess performance against objectives.
- Drive and focus on quality of salesmanship across the team to maintain constant rigor and push for revenue.
- Provide leadership, support and development to members of the team and build on their strengths to drive optimum performance.
- Ensure that all client SLA targets are met, including aspects of: Meeting Client SLAs, Performance Management, People Management, Transition Management, and other key roles (Recruitment, Quality Management, Policy communication, etc.)
- Proven experience in a team leadership role of a Sales team.
- Experience working in and understanding the agency landscape within digital marketing.
- Proven track record as a Sales Manager/Team Lead or similar role, building and managing strong teams and large Agency/Advertiser accounts.
- Excellent written and verbal communication skills.
- Experience recruiting and hiring candidates for a high performance agency account management sales team.
- CRM experience or comparable Salesforce automation tool.