Digital Legal Assistant Apprentice

Ref 85904 Programme Scotland Business Digital Applications Support SCQF Level 6 Area of interest Digital Systems Working location 36W Portland Street, Troon, South Ayrshire, KA10 6AB Salary £24,479 per annum Closing date 14/07/2026

Waddell & Mackintosh provide a broad range of legal and estate agency services. We specialise in providing streamlined end-to-end conveyancing.

Waddel & Mackintosh are looking to expand their Digital Team by recruiting a Digital Legal Assistant Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Troon office.

Responsibilities

• Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.
• Becoming a superuser in Denovo, and you will assist solicitors with the opening, and ongoing management of client matters.
• Draft, format, and manage legal documents, correspondence, and court forms using Microsoft Word and Denovo document automation tools.
• Manage solicitor diaries, appointments, court deadlines, and key matter dates using Microsoft Outlook and Teams calendars.
• Support legal cashiering, billing, and financial administration processes through Cashroom.
• Utilise Microsoft Power BI and Denovo reporting tools to monitor workload, matter progress, key performance indicators, and service delivery metrics.
• Using Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and Excel to update records and collaborate with client.

What do they need from you?

• Someone trustworthy
• Reliable
• Willing to learn

Salary

£24,479 per annum

Working Hours

Monday to Thursday 9:15am - 5:15pm, Friday 9:15am - 4:45pm

Benefits

• 23 days annual leave + 9 statutory

Potential of a full-time role on completion.

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.