Digital Customer Success Automation Manager

Posted 10 hours 38 minutes ago by Once For All Limited

Permanent
Full Time
Call Centre / Customer Service Jobs
Hampshire, Basingstoke, United Kingdom, RG213
Job Description

Once For All Limited is seeking a Digital Customer Success Manager to drive retention, product adoption and growth across a large customer base through automated and data-driven engagement strategies.

You will own digital journeys, leverage ChurnZero and other tools, and collaborate with Product, Marketing and Customer Success to improve messaging and lifecycle campaigns. This role is UK-based and offers a fast-paced, collaborative environment.