Digital Champion

Community Support • Digital Confidence • Friendly Faces Wanted

Do you enjoy chatting to people, calming nerves, and making someone's day that little bit easier? Fancy popping into a warm, welcoming hub where no amount of time is too small to make a difference? Then come and join our lovely volunteer team at WeClick CIC, Unit 101 The Mall, Maidstone.

We're a community digital inclusion hub - the kind of place where:

Someone learns to book their GP appointment for the first time A newcomer gets help logging into the NHS App A worried parent finds a friendly ear An older adult discovers the magic of a touchscreen without fear And occasionally someone's whole world gets a little brighter

What you'll be doing (don't worry, nothing scary)

• Offering a warm welcome and a listening ear
• Helping absolute beginners with very basic digital tasks (think: turning a phone on, navigating emails, scanning a QR code)
• Supporting people to access essential services (NHS App, benefit portals, housing portals, Learn My Way, etc.)
• Sitting alongside people who just need confidence more than "tech skills"
• Being part of a relaxed team of MHFA trained staff, fellow volunteers, and good hearted humans

Optional

helping with women only sessions, Golden Circle over 50s mornings, ESOL learners, refugees/asylum seekers, learners in recovery, and people facing isolation

What you DON'T need

• To be a tech genius
• Coding skills
• Fancy jargon

Any specific time commitment (a drop in hour here and there works wonders)

What you DO need: A kind, calm, people first vibe

• Ability to talk to anyone without making them feel silly
• Basic use of mobile phones & everyday IT (WhatsApp, settings, NHS App that level)
• Respect for all cultures, faiths, backgrounds and abilities
• A willingness to show up with a smile (tea provided, biscuits negotiable )

Why volunteer with WeClick? You'll genuinely change lives in small but mighty ways

• You'll gain experience in community work, digital inclusion, wellbeing support, and MHFA culture
• You'll become part of a diverse, laughter filled, busy little hub that's become a lifeline for many
• You'll meet people from all walks of life - 50+ Golden Circle members, Muslim women's groups, refugees, people in recovery, older adults, and young learners finding their feet

We're flexible, friendly and totally non judgemental. If all you can offer is an hour on a Monday or Thursday morning, that's absolutely fine.