Desktop Support Engineer - Edinburgh
Posted 3 days 5 hours ago by DXC Technology Inc.
Permanent
Full Time
Public Sector Jobs
Edinburgh, United Kingdom
Job Description
Desktop Support Engineer - Edinburgh page is loaded Desktop Support Engineer - Edinburghlocations: GBR - ANY CITYtime type: Full timeposted on: Posted Todayjob requisition id: Job Description: We have a flexible, autonomous, and open work culture. It's successful because we have character: we're proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We're focused on the future, so we keep our employees at the cutting-edge of their fields with personalized training programs. At DXC, you'll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.We are currently looking for a Desktop Support Engineer to support one of our clients based on-site in Edinburgh.This is a full-time, position working a 37.5-hour week Monday - Friday. The ideal candidate will be required to have a flexible approach as overtime and on-call duties may be required. Due to the nature of our client's work the successful candidate will need to obtain SC Security Clearance. Responsibilities: Desktop / Laptop / VDI build, configuration and deployment to end users Software installation / deployment Asset and peripheral deployments In depth investigation into issues to pass back to 3rd line support Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls Hardware installation / upgrade / break fix for desktop, laptop, and server Smartphone support (Andriod & iOS) VIP support Service Desk cover as required Assisting with customer projects What we're looking for: Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration Support Microsoft Office 2010 onwards Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role Knowledge of Microsoft SCCM and OS / Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management / organisational skills Work well as part of a team or independently Desirable skills / qualifications: Microsoft Windows 7/10 training and certification Legacy O/S Active Directory management Understanding of SCCM Exposure to Win11 Exposure to Entra, Azure and ZScaler Understanding of McAfee EPO What We Will Do For You Competitive compensation Pension scheme DXC Select - Our comprehensive benefits package (includes private health/medical insurance gym membership and more) Perks at Work (discounts on technology, groceries, travel and more) DXC incentives (recognition tools, employee lunches, regular social events etc)At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . locations: 2 Locationstime type: Full timeposted on: Posted 13 Days AgoDXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .