Desktop Support Engineer - Citrix VDI & Windows

Insight, a Dublin-based investment management technology partner, is seeking a Desktop Support Technician. You will act as the Level 2 escalation point for the onsite service desk, diagnosing and resolving issues in a Citrix VDI Windows environment, laptops, mobiles, printers and video conferencing.

You will deliver exceptional end-user support, maintain SLAs, and drive improvements in desktop service delivery while coordinating with Systems Engineering and Administration teams.