Design Manager & Tech Lead, Genesys Cloud (UK Hybrid)

A leading technology and services provider in the UK is seeking a Design Manager / Technical Lead to manage a team of consultants focused on Genesys Cloud. You will establish technical standards, promote quality, and enhance service offerings in a collaborative environment. Ideal candidates have strong leadership and technical backgrounds, preferably in CCaaS platforms, along with excellent communication skills. This role offers a hybrid work model, balancing remote and office-based work.