Deputy Lead Pensions Associate - Team Leader & Quality

Hollybank Trustees Ltd is seeking a Deputy Lead Pensions Associate to support the Lead Pensions Associate in coordinating daily team operations and to act as a secondary escalation point for complex matters. The role includes line management of Pensions Associates, guiding performance and development while ensuring high-quality member services across the portfolio.

Responsibilities include service delivery, stakeholder communication, coaching, onboarding, and driving process improvements, with a