Deputy Hotel Manager
Posted 3 hours 4 minutes ago by Select Recruitment
We're seeking an experienced Deputy General Manager to join a prestigious luxury hotel and spa in Newmarket.
Ideal for a hospitality professional with experience in an AA Rosette restaurant or Red Star hotel, this is an exciting opportunity to help lead a high-performing team and deliver exceptional guest experiences.
Working closely with the Chief Executive, you'll drive standards, maximise revenue and ensure the smooth running of the hotel and spa.
The Role- Support the Chief Executive in leading the overall operation.
- Oversee multiple departments, particularly Food & Beverage and Front of House.
- Maintain exceptional service standards and guest satisfaction.
- Drive revenue, manage budgets and control costs.
- Lead, develop and motivate Heads of Department and wider teams.
- Manage guest feedback, complaints and service recovery.
- Oversee Health & Safety, compliance and operational standards.
You'll be a confident, hands-on leader with a passion for luxury hospitality.
Ideally, you'll have:
- Previous experience in a senior hotel management role.
- A background in an AA Rosette or Red Star property.
- Strong knowledge of hotel operations, particularly Food & Beverage.
- Experience in team leadership, P&L management and budgeting.
- Excellent communication and organisational skills.
- A commercial mindset and exceptional attention to detail.
- Complimentary meals on duty and paid breaks.
- Extra day of annual leave on your birthday.
- Complimentary Health & Fitness Club membership.
- 50% discount on food in the hotel's 2 AA Rosette restaurant and bar.
- 20% discount on spa treatments and spa days.
- Discounted hotel stays and accommodation.
- Pension scheme and Employee Assistance Programme.
- Industry training, long-service awards and employee recognition scheme.
- Excellent salary (depending on experience)
If you're an ambitious hospitality leader who thrives in a luxury environment, we'd love to hear from you.
Take the next step in your career and help deliver exceptional hospitality at the highest level.