Deputy General Manager

Deputy General Manager - 4-Star Property
Location: North Co. Dublin
Type: Full-Time 5 days over 7 45 hours per week

About the Role

An exciting opportunity has become available for a skilled and experienced Deputy General Manager to join the senior leadership team at a busy and well-regarded 4-star hotel in North County Dublin. The property forms part of a wider Irish-owned hospitality and retail group, known for its long-standing presence in the Irish market and commitment to service excellence.

If you're an enthusiastic leader with a passion for hotel operations and a track record of achieving results, this could be your next great move.

Key Responsibilities

• Oversee the full day-to-day operations of a 66-bedroom 4-star hotel
• Lead a team of 45+ staff across all departments, ensuring smooth shift operations
• Work alongside the Operations Director in setting budgets, targets, and hotel strategy
• Collaborate with department heads to ensure alignment with company standards and objectives
• Maintain high levels of guest satisfaction by ensuring consistent service delivery
• Drive internal sales initiatives in collaboration with the hotel and group sales teams
• Ensure all Health & Safety protocols and property standards are maintained
• Facilitate regular team meetings, including sales, HOD, food & beverage, and daily planning sessions
• Manage and monitor the hotel's HACCP plan with relevant departments
• Lead training and development initiatives to continuously improve team performance

What You'll Need

• 2+ years' experience in a similar Deputy General Manager or Senior Ops role (3 /4 property)
• Strong working knowledge of all hotel departments, especially food & beverage and events
• Experience in leading, training, and developing staff and management teams
• A proven track record in delivering results and meeting commercial targets
• Understanding and experience with HACCP systems and hotel compliance
• Familiarity with front office systems and general hotel technology
• Solid grasp of hotel financials, forecasting, and reporting
• Excellent leadership, communication, and organisational skills
• Ability to work both independently and as part of a wider team
• Fluent English - both written and spoken

What's on Offer

• Free parking
• Complimentary staff meals while on duty
• Company pension scheme
• Access to group health insurance (discounted rates)
• Ongoing training and development opportunities
• Staff reward & recognition initiatives
• Employee Assistance Programme (EAP & Wellness Support)