Deputy Food & Beverage Manager

Who We Are

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.

Our tencity destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

Who are we looking for?

You will be guest obsessed, focussed on the numbers and a total advocate for all things 'guest' and 'service' You will be a true leader, inspiring and work closely with your F&B Manager to ensure that the F&B department is set up for success. Ideally an understanding of the London market, an eye for detail and operational standards and excellence that go way above the norm. We want to be nothing, but the best in the game!

Main Duties:

To assist the F&B Manager in achieving efficient operation of all F&B departments optimising the highest standards of product & service whilst maximising profitability.

Required Skills:

• An innovator and entrepreneur who understands Service.
• Experienced in managing large, fast paced multi faceted operations.
• Experienced in management of staff.
• Excellent organisational skills.
• Personal Licence Holder.
• A good knowledge of service standards relating to all aspects of the service of food, wines, alcoholic and non-alcoholic drinks & beverages.
• Very comfortable when communicating with guests and fellow employees both verbally and in writing and in making presentations to senior management.
• Great sense of humour.
• Great organiser, good persuader, great salesperson.
• Positive and upbeat attitude.
• A high level of personal integrity.
• A strong work ethic with a passion for exceeding expectations.
• Show respect and appreciation to all.
• Encourage and contribute toward a culture that supports everyone to be the best that they can be.

Desired Skills:

• Experience in recruiting new staff including interviewing.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:

• 50% off food and beverages in all UK venues
• Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
• Company Sick Pay
• Company Pension
• Life Assurance
• Refer a Friend incentive scheme
• Financial advice services
• Employee health and wellbeing services
• Virtual GP Services
• Season Ticket Loans
• Cycle to work scheme

Please Note: you must be 18 or over and have the right to work in the UK.