Deputy CX Manager - Pet Care & Social Growth

The Pet Vet Nottingham is hiring a Deputy Customer Experience Manager to support a friendly, well-established team and deliver outstanding customer service for pets and their families. This full-time role covers weekends on a 1 in 4 schedule and includes opportunities to train through BVRA CPD for veterinary reception teams.

You will help lead a reception team, deliver a top-notch first impression, and drive customer satisfaction while promoting our Pet Health Plan and related services.