Deputy Call Centre Manager - Automotive Sales & Service Leader

Veritas Careers are recruiting for an Established and Highly Successful Automotive Retailer who have a requirement for a Deputy Call Centre Manager to join their busy contact centre in Leicestershire. Lead and inspire the Call Centre team to deliver outstanding customer care, converting inquiries into appointments and sales while ensuring FCA compliance and professional standards.

A proactive leader with strong coaching skills, you will manage performance, rota planning, and staffing to maintain