Department Manager
Posted 3 hours 34 minutes ago by Decathlon UK Ltd
As a Department Manager, you will blend your passion for sports with leadership skills to cultivate a thriving environment for both your team and our customers. You will be responsible for developing and implementing strategies that enhance the customer experience, drive sales performance, and foster a collaborative team culture within the sport department.
What You'll Do- Drive Omnichannel Performance and Growth
- Develop a localised omnichannel strategy that aligns with store goals and maximises sales performance across all channels.
- Provide exceptional customer experiences at every touchpoint to build loyalty and encourage repeat business.
- Continuously improve physical and digital store layouts to enhance customer experience and product discovery.
- Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices.
- Set, monitor, and achieve commercial and profitability targets across all sales channels.
- Lead and Develop a High-Performing Team
- Cultivate a positive and engaging workplace that embraces Decathlon's values.
- Inspire, mentor, and empower teammates through personalised development plans and regular feedback.
- Ensure all team members possess the knowledge and skills to exceed customer expectations and contribute to strategic goals.
- Uphold and enforce policies that create a fair, inclusive, and respectful work environment.
- Design and implement staffing plans aligned with commercial objectives and organisational changes.
- Oversee Daily Store Operations Performance
- Maintain store security by implementing and upholding safety measures.
- Manage team schedules and resources to meet customer demand and provide exceptional service.
- Control inventory levels, coordinate supply chain operations, and ensure product availability.
- A Sports Enthusiast and Leader - passionate about sports, organised, collaborative, and emotionally intelligent.
- Customer Centric - dedicated to delivering exceptional experiences and building community relationships.
- Strategic Thinker - analytical, problem solving, and skilled at developing and implementing growth strategies.
- Effective Communicator - conveys ideas clearly, listens actively, and provides constructive feedback.
- Available to work in a dynamic retail environment, including weekends and holidays.
- Monthly teammate bonuses, profit sharing scheme, and company share options.
- €500 annual Sports Allowance and 25% Staff Discount on all Decathlon gear.
- Comprehensive healthcare reimbursement and PRSA pension scheme.
- Birthday Leave (an extra day off), Cycle to Work scheme.
- Top notch training at Decathlon University with opportunities for regional and international mobility.
- Free parking at our Ballymun & Limerick stores.
Decathlon is committed to inclusion and non discrimination, and thus acts on a daily basis in favor of disability, a multi generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.