Dental Information Officer

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital NHS Foundation Trust Town London Salary £33,094 - £36,195 per annum, including high cost allowance Salary period Yearly Closing 09/01/:59

King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

• The collection and supervision of accurate and timely data for patients with cancer and suspicion of cancer in order to monitor the Dental Institute's performance against the National and Trust Cancer targets
• The collection, supervision and presentation of accurate and timely data for the Trust cancer PTL meetings
• To assist with the processing of Subject Access Requests, preparing patient data for submission
• To assist the management team in the local administration of the Trust computerised Patient Administration System (EPIC) - to create, amend and cancel Dental clinic sessions in accordance with departmental procedure and in compliance with Trust policies
• To assist the Deputy General Manager in the local administrative processing of patient complaints

The post holder will be required to collect data from a variety of sources including EPIC, PTL, patient health records, proformas and other data sources internal and external to the Trust.

Main duties of the job

• To collect and enter the data on all cancer pathway referrals. To enter this data into the Trust & local Dental cancer waiting times database ensuring, through liaison with the Trust cancer services team, Waiting List staff and clinical teams, that the data is accurate, timely and complete
• To liaise with dental, medical, nursing and administrative staff to ensure that all cancer pathway referral patients are identified through various sources e.g. Dental Waiting List office, clinics, and other data sources for recording on the Trust & local Dental cancer waiting times database
• To manage and monitor the Dental head & neck cancer pathway PTL
• To attend the Dental head & neck MDT meetings, preparing information, solving queries and escalating issues
• To attend the Trust cancer PTL meeting, providing updates, taking back queries and escalating any issues to/from the department
• Under the direction of the Waiting List Manager, to create, amend and cancel Dental clinic sessions on the Trust computerised Patient Administration System (EPIC), in accordance with departmental procedure and in compliance with extant Trust policies
• To assist the Service Manager with the local administrative processing of patient complaints in compliance with extant local and Trust policies and relevant legislation
• To liaise with the King's SARS team for any Subject Access requests, providing information in a timely manner

Working for our organisation The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

• To provide basic analysis of data as required by the Dental Institute, Trust and external agencies within agreed deadline
• To update and maintain relevant information resource databases / spreadsheets
• To attend regular team meetings to gather information/data and provide support as required
• To participate in projects and provide data for service improvement as requested by members of the Dental Patient Services team
• To support and work with clinical teams in completing clinical databases
• Contribute to the continuous development of information systems to improve data collection
• To monitor, maintain and manage the Dental Information Team mailbox
• The scanning of paper records into EPIC in a timely manner as requested
• The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
• To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
• We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
• At King's we are a kind, respectful team:

Kind. We show compassion and understanding and bring a positive attitude to our work

Respectful. We promote equality, are inclusive and honest, speaking up when needed

Team. We support each other, communicate openly, and are reassuringly professional

• To observe and maintain strict confidentiality of personal information relating to patients and staff.
• To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
• This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
• All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
• Everyone is responsible for promoting inclusion no matter their role or team. At King's, we want to create an environment where everyone feels valued, respected and welcomed

Person specification Education

• Educated to GCSE level, with grades (level 4-9) or equivalent
• Experience of clinic build management within EPIC

Knowledge

• Ability to use the Trust EPIC system
• Experience of managing cancer pathways, including booking, updating, tracking and liaison with clinical teams

Skills

• Communication skills - able to relate and communicate with patients and staff at all levels and from different professions. Adapts communication style as necessary and is able to work with and through others. Confident and Competent formal and informal communicator
• Ability to work under pressure within a co-operative multi disciplinary team-based working environment

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.
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