Delivery Manager

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Job Description

Delivery Manager

Position Description

At CGI, we lead secure, business critical programmes that transform the UK's most vital sectors. As a Delivery Manager, you will take ownership of complex Agile initiatives, orchestrating multidisciplinary teams to deliver measurable outcomes that drive client success. We empower our professionals to shape delivery strategy, foster high performing cultures, and build trusted partnerships that create lasting impact. Working within a collaborative, supportive environment, you will have the freedom to innovate, strengthen governance, and continuously improve how we deliver value - playing a key role in shaping the future of digital transformation across government and industry. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK "Best Employer" by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, and a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and we are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Newcastle.

Future Duties and Responsibilities

In this role, you will take full ownership of complex, multi team technology deliveries, ensuring clear scope, structured planning, disciplined execution, and transparent reporting. You will create the conditions for high performing teams to thrive, embedding effective Agile practices while balancing governance, risk management, and commercial oversight. By building trusted client relationships and leading blended teams across CGI, client, and third party suppliers, you will drive measurable outcomes and continuous improvement across programmes. You will play a key role in shaping delivery approaches, supporting growth initiatives, and strengthening delivery maturity across accounts. With the backing of a collaborative delivery community, you will be empowered to innovate, share best practice, and elevate standards across the organisation.

Key Responsibilities

• Lead & Deliver complex programmes to agreed scope, schedule, budget, and quality
• Inspire & Align blended, multi supplier teams, setting clear ways of working and removing impediments
• Embed & Evolve Agile practices, facilitating cross team events and driving continuous improvement
• Own & Manage RAID, dependencies, governance controls, and stakeholder communications
• Forecast & Optimise financial performance, including revenue, margin, cash flow, and change control
• Assure & Protect quality and non functional requirements, including security, resilience, and service readiness
• Shape & Grow proposals, estimates, delivery approaches, and statements of work
• Coach & Uplift delivery maturity, stakeholder engagement, and outcome based ways of working

Required Qualifications

You will bring significant experience leading complex technology deliveries in client facing environments. You combine strong stakeholder leadership with disciplined governance, commercial awareness, and a focus on delivering measurable value. You are confident guiding multidisciplinary teams, managing competing priorities, and fostering a culture of accountability and continuous improvement.

You Should Have

• Extensive experience in Agile delivery management at team and multi team level
• Strong knowledge of end to end governance including planning, RAID, change control, and acceptance into service
• Proven financial management experience, including forecasting, revenue and margin control
• Demonstrable ability to manage senior stakeholders and resolve complex issues
• Experience leading blended teams across distributed and multi supplier models
• Practical experience coaching teams in Agile practices and continuous improvement

It Would Be Advantageous To Have

• Experience within regulated or secure environments
• Familiarity with Jira, Azure DevOps and MS Project
• Certifications such as PRINCE2 Practitioner, PMP, PSM II, A CSM, or SAFe

Skills

• Agile Delivery Management
• Client Management
• Financial Management

Reference Click here to apply

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