Dedicated Porter

Job Overview

Healthy outcomes start with positive patient experiences.

37.5 Hours / 5 over 7 per week, £10.90 to £13.14 per hour. Location: Royal Stoke Hospital. Uniform/Blue Light Card/Perks provided.

Responsibilities

• Guide patients, visitors, and staff to the correct hospital locations.
• Handle waste collection and recycling while maintaining health and safety standards.
• Follow all relevant policies, procedures, and management systems.
• Safely transport patients between wards using appropriate equipment and care.
• Deliver specimens, samples, and blood products securely across departments.
• Support with respectful transfer of deceased patients.
• Provide additional porter services such as mail delivery, pharmacy runs, moving furniture, and transporting records or stock.

Qualifications

• Physical stamina and ability to walk or stand for extended periods.
• Awareness of health and safety practices in a hospital setting.
• Calmness under pressure and adaptability to changing tasks.
• Strong team ethic with the ability to work independently when needed.
• Understanding of confidentiality, emotional resilience, and sensitivity in difficult situations.
• Excellent communication and listening skills.
• Helpful, patient-focused attitude and commitment to delivering excellent customer care.

Benefits

• Mental health and wellbeing resources.
• Employee Assistance Programme (including financial/legal advice & personal support).
• Free health & wellbeing app with 24/7 virtual GP access.
• Discounts on high street brands for you and your family.
• Salary finance tools and financial wellbeing resources.
• Retirement savings plan and life insurance.
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment.
• Competitive pay.

Equal Employment Opportunity

We are an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We are a Disability Confident Leader and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.