Datacentre Network Technician

Job Title: Datacentre Network Technician

Job Description

This short-term Datacentre Network Technician role focuses on hands-on support for network and fibre connectivity within large-scale data centre environments in Slough. Working as part of an onsite team and under supervision, you will use established runbooks and workflows to troubleshoot physical Layer 1 connectivity issues, diagnose fibre faults and ensure consistent, high-quality ticket resolution. The position is centred on maintaining and troubleshooting existing cabling infrastructure rather than installing new cabling.

Responsibilities

• Respond promptly to connectivity-related tickets using defined runbooks, processes and workflows.
• Carry out Layer 1 physical network troubleshooting to identify and resolve connectivity issues.
• Diagnose fibre connectivity problems within the data centre environment.
• Scan, scope, clean and reseat fibre connections as required to restore service.
• Use testing equipment, including EXFO and VEX devices, to support accurate fault diagnosis.
• Inspect and clean fibre connections where necessary to maintain optimal performance.
• Follow established data centre processes, standards and escalation procedures at all times.
• Escalate complex or unresolved issues to the appropriate onsite resource in a timely manner.
• Work under supervision and collaborate closely with the wider data centre team.
• Accurately follow documented procedures to ensure consistent and reliable ticket resolution.
• Focus on troubleshooting existing connectivity through a structured scan, scope, clean, reseat and escalate process rather than installing new cabling.

Essential Skills

• Previous hands-on experience working in a data centre environment.
• Working knowledge of networking concepts and physical network infrastructure.
• Proven experience troubleshooting Layer 1 connectivity issues.
• Good understanding of fibre connectivity and fibre patching practices.
• experience working within structured, process-driven environments.
• Confidence in following detailed runbooks and troubleshooting workflows.
• Strong attention to detail and a methodical approach to fault finding.

Additional Skills & Qualifications

• Hands-on experience using EXFO fibre testing equipment.
• experience using VEX testers for fibre and connectivity diagnostics.
• Previous experience inspecting, cleaning and reseating fibre connections.
• experience working within large-scale or enterprise data centre environments.

Why Work Here?

You will be working within one of the largest cloud-focused data centre environments, gaining exposure to enterprise-scale infrastructure and professional tools while collaborating with an experienced onsite team. The role offers the opportunity to build specialist skills in fibre connectivity and physical network troubleshooting, within a structured, process-led environment that supports learning, consistency and operational excellence.

Slough, UK

230.00 GBP Daily

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.