Data Quality Assurance Officer (Apprentice)

Data Quality Assurance Officer (Apprentice)

Be Part of Improving Healthcare Through Better Data

At Frimley Health NHS Foundation Trust, we understand that accurate, high-quality data is vital to delivering safe, effective patient care. We are currently seeking a committed and detail-oriented individual to join our Data Quality Assurance Department as a Data Quality Support Officer with study support towards a Level 4 Data Analyst Apprenticeship (via Multiverse).

This role offers an excellent opportunity for long-term development.

Main duties of the job

• Join a collaborative team dedicated to improving the integrity, completeness, and reliability of clinical and administrative data across the Trust.

Job summary

Be Part of Improving Healthcare Through Better Data. At Frimley Health NHS Foundation Trust, we seek a committed and detail-oriented individual to join our Data Quality Assurance Department as a Data Quality Support Officer. This role includes study support towards a Level 4 Data Analyst Apprenticeship (via Multiverse).

What We're Looking For

We are looking for someone who is:

• Comfortable working with data and has strong IT skills
• Able to analyse reports and extract actionable insights
• Organised, self-motivated, and able to manage a busy workload
• A confident communicator with excellent interpersonal skills
• Ideally experienced in a healthcare or NHS environment (not essential)
• Familiar with the National Care Record Summary (NCRS) - desirable but not required
• Keen to grow professionally while contributing to meaningful improvements in healthcare

About us

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability-confident employer. We provide first-class development opportunities and offer a wide range of professional, management, leadership, and clinical skills training. We support flexible working patterns where possible to meet staff and service needs.

Job responsibilities

As part of our ongoing Data Quality Initiative, this role supports departments across the Trust in identifying and resolving data issues. You will work with operational teams, advise on best practice, and use data validation tools to analyse and correct errors. Responsibilities include:

• Running and interpreting scheduled reports to address data quality concerns
• Supporting the implementation and maintenance of the EPIC programme
• Investigating and resolving duplicated or confused patient records
• Liaising with colleagues across multiple sites to correct data anomalies
• Assisting in audits related to Inpatient, Outpatient, and Waiting List data
• Managing monthly data challenges and national data tracing processes
• Supporting specialist teams in Cancer and Acute Services with record resolution
• Maintaining accurate and well-structured spreadsheets
• Using Trust IT systems confidently and effectively

Please read the full Job Description and Person Specification before applying.

Important Information: Sponsorship is not available for this role.

This vacancy may close early once a sufficient number of applications have been received.

Person Specification Qualifications Essential

• Health Record & Information Management (IHRIM) or equivalent knowledge and experience
• NVQ level 4 or equivalent knowledge and experience
• ECDL level or equivalent
• General good standard of education equivalent to 5 GCSEs including English & Maths

Experience Essential

• In-depth knowledge of Patient Administration Systems or equivalent
• Proven experience of NHS structure and interdependencies
• Mentoring and training of colleagues and staff
• Experience of following processes and checking validity of the process and resultant data items
• Proven knowledge of Information Governance Laws (FOI, Data Protection Act, etc.)

Desirable

• Knowledge of NHS PAS systems across a range of data sets
• Knowledge of CRS, NCRS and NHS Data dictionary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to be submitted to the Disclosure and Barring Service.

Employer details

Frimley Health NHS Foundation Trust

Address: Wexham Park Hospital, Wexham Street, Slough, Berkshire, SL2 4HL

Employer's website:

Salary: £28,859 to £31,670 per year incl HCAS