Data Protection Manager

Updated: Mai 19, 2025 - The Data Protection Manager plays a crucial role in a distributed security and technology team, focusing on the establishment and maintenance of data protection technical controls. This position is pivotal in aligning data protection policies and procedures with corporate governance and risk management frameworks. The manager also ensures the secure operation and monitoring of data across various platforms, which is essential for supporting a dispersed remote workforce.

A Review of Professional Skills and Functions for Data Protection Manager

• Strategy Support: Assist the Group DPO in forming and delivering strategies to grow the maturity of the business in data protection and privacy.
• Query Response: Respond to data protection and privacy queries from across the business and from customers.
• Documentation Maintenance: Ensure that the documentation under Article 30 of the GDPR is maintained and kept up-to-date.
• Regulatory Assistance: Assist with regulatory enquiries.
• Incident Team Participation: Be part of the incident management team when a personal data incident occurs.
• Disclosure Response: Respond to requests for disclosure from law enforcement, etc.
• Audit Conduct: Conduct data protection audits and DPIAs.
• Training Management: Provide training and manage the online training portal.
• Communication Planning: Take part in and help plan communication activities.
• Contractual Advice: Advise on contractual requirements for new suppliers and business partners.
• Framework Assistance: Assist with the development of the data protection framework across the Group.
• Legislation Advising: Advise the Company in monitoring compliance with UK and EU privacy legislation including the UK GDPR, EU GDPR, Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.
• PDPA Compliance Advising: Advise the Company in monitoring compliance with the Personal Data Protection Act (PDPA), liaising with local compliance suppliers/contractors.
• Breach Investigation Assistance: Assist with data breach investigations and remedial actions taken, reporting breaches internally.
• Risk Identification: Proactively identify business risks and issues in relation to data protection.
• DPIA Conduct: Carry out DPIAs to assess and advise on controls necessary to mitigate data security risks.
• Query Point of Contact: Act as the point of contact for any data protection queries.
• Data Subject Contact: Act as point of contact for data subjects.
• Document Review: Review documents and records relevant to the service provision.
• Compliance Promotion: Promote a culture of compliance, control, and transparency in handling personal data by working with internal and external stakeholders.
• Business Monitoring: Monitor compliance across the business.
• Team Collaboration: Work in the team of the North Europe Local Privacy Officer/Data Protection Officer.
• Agreement Support: Support the business in reviewing agreements, completing formalities, and issuing recommendations.
• Privacy Implementation Management: Manage smooth implementation of privacy-related requirements and actively support the business in meeting legal, corporate, and local requirements.
• Formalities Completion: Complete necessary formalities with Data Protection Authorities (DPAs).
• PDPA Conduct & Review: Conduct & review local Personal Data Protection Assessments (PDPAs).
• Employee Training: Train to improve knowledge among employees/contractors.
• Local Training Provision: Provide training locally. Participate in communications and events organized by the Data Protection Office.
• Training Participation: Participate in trainings by GPO (Group Privacy Office) & train local teams.
• Breach Management: Manage with the Data Protection Officer the personal data breaches and data subject requests.
• Documentation Maintenance: Maintain local data protection documentation on policies & processes.
• Register Maintenance: Maintain and update the register of processing activities, training records, privacy notices, consent forms, contractor & external provider's management documentation, security measures, etc.

4. Data Protection Manager Job Summary

• Regulation Familiarity Maintenance: Maintain familiarity with applicable privacy regulations, including GDPR and comparable regulations.
• Policy Support and Advice: Provide support and advice to relevant stakeholders to ensure implementation of the Group Data Protection Compliance Policy as well as locally applicable data protection regulations.
• Policy Evaluation: Evaluate existing corporate policies and make improvements.
• Policy Oversight: Oversee implementation of and compliance with these policies, and ensure an appropriate level of data and privacy compliance within the organization.
• Data Protection Governance: Oversee data protection governance for new products, projects, and initiatives.
• Privacy Escalation Handling: Be the escalation point for customers who have privacy concerns.
• Regulatory Interaction: Interact with local privacy regulatory bodies.
• Culture Promotion: Promote a positive and effective data protection and privacy culture through training and awareness.
• Privacy Monitoring: Monitor data privacy issues, working closely with IT and Compliance, ensure compliance with data governance and privacy requirements through auditing and risk management activities.
• Incident Risk Advising: Advise on identification, risk assessment, and remediation of data incidents.

5. Data Protection Program Manager Accountabilities

• Data Classification Collaboration: Work in collaboration with parent company contacts to understand and implement agreed upon data classifications.
• Global Team Coordination: Coordinate with multiple teams across the company and in different countries and time zones.
• Project Scope Definition: Define project scope, goals, and clear deliverables that support business and technology goals in collaboration with senior management and partners.
• Data Inventory Development: Develop formalized data inventory encompassing all systems, apps, and vendors.
• Data Mapping: Develop formalized data maps and data flow diagrams detailing process flows of restricted and confidential data, and how the data travels through different phases of the lifecycle.
• Project Communication Management: Effectively communicate and manage project expectations and updates to sponsors, team members, and partners in a timely and clear fashion.
• Project Scheduling: Plan, schedule, and track project timeline and milestones using PPM tool.
• Task Delegation: Delegate tasks and responsibilities to appropriate team members.
• Performance Measurement: Continually measure project performance to identify areas for improvement.
• Data Standards Training: Establish and implement training regarding data classification standards for all associates.
• Technical Meetings Leadership: Hold regular technical team meetings to ensure progress and address any questions or challenges regarding projects.
• Project Retrospective Facilitation: Facilitate & write project retrospectives at the end of the project to improve future engagements.

6. Information Security and Data Protection Manager Functions

• Team Leadership: Lead and develop a team consisting of a data protection executive and an information security officer.
• Board Leadership: Set the agenda and chair the Information Security Board (ISB) and Data Protection Board (DPB).
• Executive Updates: Provide regular updates on information security and data protection matters at Executive forums.
• Roadmap Development: Develop, maintain, and deliver a roadmap of information security and data protection enhancements.
• Best Practices Implementation: Ensure information security and data protection best practice is adopted across the organization through policies, procedures, coaching, training, and communicating widely.
• Security Enhancements: Identify, recommend, and drive technological and procedural changes that mature the information security and data protection landscape within Buzz.
• Breach Management: Act as the responsible owner for managing attempted or actual information security breaches.
• Legislative Monitoring: Proactively monitor changes to data protection legislation, communicating and managing changes as they apply to Buzz.
• Provider Coordination: Engage, manage, and coordinate service providers of information security and data protection services/consultancy.
• Expert Consultation: Act as the Subject Matter Expert on information security and data protection for Buzz's projects and changes.
• Privacy Assessments: Perform Privacy Impact Assessments on new products/services and ensure the completion of Data Protection Audits on business functions and key risk areas.

7. Data Protection Manager Job Description

• Framework Development: Utilize expertise to help develop and implement a data protection framework aligned with ISO 27001 and global privacy laws to facilitate the goal of achieving accreditation with various privacy standards.
• Repository Maintenance: Create and maintain the central repository of evidence for data protection compliance, aligned with the data protection framework.
• Monitoring Tool Creation: Create a monitoring tool and privacy controls and continuously monitor compliance with the data protection framework across the business.
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