Data Import Manager

£40,500 - £44,100 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Join our Customer Engagement and Experience team as our Data Imports Manager, where every day you ll be helping to make sure our supporters donations and personal details are handled with care and accuracy.

You ll manage the Data Import Team, who process around £30 million in donations each year and safely manage details for about 180,000 new supporters. It s a role right at the heart of our operations, keeping our systems running smoothly and ensuring supporter data is looked after properly.

Day to day, you ll manage the flow of financial and personal data into our CRM, whether it s from third-party suppliers or our website. You ll own the use of our automation tools to ensure data imports are efficient and accurate.

You ll support your team, respond to data queries, and as the product owner of our bespoke ETL tool work closely with developers, designers and data teams to deliver high quality solutions. There s plenty of scope to spot ways to improve how we work, reducing manual processes and making things quicker and smarter without compromising quality.

Alongside this, you ll produce regular reports to keep things on track, such as weekly/monthly reconciliation reports for Finance, and oversee tasks such as creating our Gift Aid claim. You ll also play a key part in developing and monitoring KPIs, making sure we re hitting our goals and delivering a reliable, accurate service.

If you enjoy working with data, guiding a team and making a practical difference every day to how a charity runs, we d love to hear from you.

What we want from you

We re looking for candidates who have an expert knowledge of database systems and be able to channel this knowledge into meeting the business needs of the charity.

You ll be a natural collaborator, able to build strong relationships and comfortable working with people at all levels across the charity. You ll be comfortable managing multiple priorities and relationships, keeping a high volume of tasks moving smoothly and within set timeframes. Time management is key in this role, as you ll understand how data processes directly affect income and supporter experience.

With a practical, agile mindset, you ll be a problem solver who can look at systems and processes with fresh eyes and quickly spot opportunities to make them more efficient and effective. Process-driven and detail-focused, you ll take a proactive approach to improving the way we work, without losing sight of the bigger picture.

Excellent communication skills are essential, you ll be confident having open, honest conversations to protect the integrity of our data, and able to influence decisions when it counts.

You ll have experience managing and coaching a team, supporting people to achieve great results while developing their skills and confidence.

Ideally, you ll also have a good understanding of charity law relating to fundraising, Gift Aid, data and information management, along with experience of customer relationship databases, particularly Raiser's Edge.

Why work with us?
Every man needs to know about the most common cancer in men prostate cancer. It s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men s health charity in the UK. We have a simple ambition to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our How to apply section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 6th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 14th July 2025.

Prostate Cancer UK is a registered charity in England and Wales () and in Scotland (SC039332). Registered company number .